Privacy Policy

Last Updated: 05th January 2025

1. Introduction

UniDeck, is a web-based product that empowers users to create no-code dashboards with integrations to professional services and APIs. Whether you are on our free plan or subscribed to one of our paid plans (Plus, Teams, or Enterprise), your privacy and data security are of utmost importance to us. By accessing or using UniDeck, you agree to this Privacy Policy.

2. Data We Collect

2.1 Personal Information

  • Account Information: Name, email address, password, billing information (for paid plans), and other contact details.
  • Payment Information: Payment details are processed by third-party payment processors compliant with PCI-DSS standards (e.g., Stripe).

2.2 Usage Information

  • Service Usage Data: Interaction with our platform, including feature usage, settings, and connected integrations.
  • Log Data: IP address, browser type, operating system, and access times.

2.3 Content Information

  • Dashboards, integrations, templates, and widgets created using UniDeck.
  • API credentials and configurations for connected services.

2.4 Communication Information

Emails, support requests, and other correspondence with our team.

3. How We Use Your Data

  • Provide and improve our services.
  • Authenticate your access to UniDeck.
  • Process payments and manage subscriptions.
  • Respond to customer support inquiries.
  • Ensure compliance with legal obligations.
  • Send service-related notifications, including updates to our policies.

AI/ML Disclosure: UniDeck does not use any user data, including Google Workspace data, to develop, improve, or train generalized or non-personalized AI or ML models. We do not and will not transfer Google Workspace data to any third-party AI tools for the training of generalized AI/ML models.

4. Sharing Your Data

Your data is never sold. However, we may share your data with trusted third parties under the following circumstances:

  • Service Providers: For payment processing, hosting, analytics, and customer support.
  • Legal Compliance: To comply with laws, regulations, or valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

Important: We do not share Google Workspace data or any user data with AI or ML providers for training generalized models. Any transfers to third parties are solely for the purpose of delivering UniDeck’s core services.

5. Security Measures

  • End-to-end encryption for sensitive data.
  • Regular security audits and updates.
  • Secure cloud infrastructure hosted within the EU.

All data, including third-party API data, is encrypted using zero-knowledge encryption (where applicable), ensuring that only you have access to the readable form of your data.

6. Your Rights

  • Access: Request a copy of your personal data.
  • Correction: Request corrections to inaccurate data.
  • Erasure: Request deletion of your data, subject to legal and contractual obligations.
  • Portability: Request a copy of your data in a portable format.
  • Objection: Object to processing based on legitimate interests.

To exercise these rights, contact us at [email protected].

7. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. For free accounts, data may be deleted after 12 months of inactivity.

8. Plans and Refunds

8.1 Plans

  • Free Plan: Basic features with limited integrations.
  • Plus Plan: Advanced features starting at €6/month.
  • Teams Plan: Collaboration features starting at €10/month.
  • Enterprise Plan: Custom solutions for large organizations.

8.2 Refund Policy

Refunds are provided in compliance with Dutch laws governing SaaS services. Requests must be made within 14 days of the purchase for eligible cases. Contact support at [email protected] for assistance.

9. Children’s Privacy

UniDeck is not intended for users under the age of 16. We do not knowingly collect personal data from children.

10. Cookies

We use cookies to enhance user experience and analyze platform performance. You can manage cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

11. International Data Transfers

All data is processed within the European Union. If data is transferred outside the EU, we ensure compliance with GDPR through appropriate safeguards.

12. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Users will be notified of significant changes through email or in-app notifications.

13. Google Workspace Data Usage & AI Disclaimer

UniDeck integrates with Google Workspace APIs to allow users to connect and visualize their Google data within their dashboards. We do not use Google Workspace data to train, improve, or develop any generalized AI or ML models. We also do not transfer your Google Workspace data to any third-party AI services for such purposes.

Should we ever introduce AI or ML features in the future, they will be designed solely for personalized or user-specific functionalities that do not involve sharing Google Workspace data for generalized modeling. Any such features will adhere to this policy and will not override your data privacy rights or Google’s data usage restrictions.

14. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at: